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Milestones Achieved

•   Grading -MFI2 & Rating-BBB-/Stable from CARE Ratings.
•   Overall 108 branches.
•   Loan Disbursed 427.45 Cr(April 2017 to March 2018).
•   Staff strength 580.
•   Achieved Gross Loan portfolio of Rs.261.01 Cr.

•   Assigned AA grading for Code of Conduct(CoCA), Skoch Order-of-Merit award,Grading -MFI2
    & Rating-BBB-/Stable from CARE Ratings.
•   Overall 88 branches.
•   Loan Disbursed 256.426 Cr(April 2016 to March 2017).
•   Staff strength 450.

•    Achieved AA grading on COCA.
•    Overall 85 branches.
•    Loan Disbursed 210 Cr. In FY 2016.
•    Staff strength 400.
•    Achieved Rs. 150 Cr portfolio.

•    Loans product “Jaga Griha “introduced for house repairing /renovation.
•    Spreads operation in the state of Odisha.
•    Achieved MFI 2 (3rd from top) grading by CARE Ratings in April 2015, up from ‘mfR4’.
•    Achieved BB+/ (Stable) BLR rating rated by CRISIL Ratings in August 2015, up from BB/Stable.
•    Jagaran is engaged with Vodafone to provide the m-pesa service to our customers.

•    Received Capacity Building Support as a grant of Rs.40 lacs from SIDBI, mainly for Bihar under
     PSIG Schemes , supported by DFID,UK.

•    Social Performance Management (SPM) audit conducted by M2i Consulting for the first time and
     achieved Grade of “S3” [Good SPM] as Social Rating in July, 2014.

•    Code of Conduct Assessment (COCA) conducted by ACCESS-ASSIT for the first time and
     achieved Grading of “A’’ in March 2014.

•    Achieved ‘mfR4’ MFI grade assigned by CRISIL Ratings.

•    Reclassified as “NBFC-MFI” by Reserve Bank of India on 27-09-2013 with certificate of
•    Extends operation in the state of Bihar with opening of Kishanganj branch in August, 2013.
•    Madhupur, the first branch in Jharkhand became operational in October, 2013.

•   Accomplished its first portfolio securitization transaction with Ratnakar Bank Limited amounting to
    Rs.17 Crore.

•   Achieved 1,00,000 landmark disbursement by end of 2012.
•   Appointed as an aggregator by PFRDA for distributing NPS-Lite (Swavalamban).

•    Jagaran started operations with opening of its first branch at Baranagar, Kolkata in November,
     2010 with a workforce of 5 members.
•    Offered micro credits to active women borrowers for income generating purpose and operate in
     JLG model.
•    Became wholly owned subsidiary of GTFS Multi Services Limited in April, 2011.
•    50,000 Borrowers achieved till end of 2011.

Current Out Reach

 Key Operational Statistics as of 28th Feb 2019.
 Gross Loan Portfolio (Rs. Cr.)    373.06
 BC Portfolio (From IDBI Bank)(Rs.Cr.)      19.11
 No. of States             5
 No. of districts           27
 No. of Branches         115
 No. of Active members 2,94,103
 Loan Amount Disbursed (Rs. Cr) during this period of 2018-19    512.44
 Average O/S Loan (INR)    17,485
 Regular Repayment Rate   99.79%
 Number of Employees         670

Ratings and Grading


Rating / Grading Month

Rating / Grading / COCA

Rating / Grading / Score


May, 2018




May, 2018




August, 2018




August, 2018



Our Philosophy

Service Excellence: Provide unfailing service at the right place and at the right time.

Product Offering: Listen to the market and offer practical solutions.

Support and Guidance: Understand problems and assist members whenever required.

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